Terrible service. Took me to a run around between 3 agents. First agent I could hear his radio playing while talking to me. Asked me to run a file for him which he said will take 45mins and asked me to buy their own anti virus which I blindly did if it would help with my problem. I ran it took ...
I too thought I was calling Apple, so I trusted these bozos. So much for accurate google searches, but I thought I was calling APPLE. Fool that I am I purchased their support package, thinking I was doing so through APPLE. $150 and an hour and a half later, I realized this is NOT Apple, these guys ...
I needed to get my Iphone fixed and it took 9 hours of being on the phone, on hold, on the computer, to get a problem fixed that the techs messed up on. I was told on 3 different occasions in the 9 hours that I would be called back and never was called back once. The people were friendly and ...
I upgraded to an iPhone 5 at my local Radio Shack and the sales person could not explain how to download the telephone directory, music, calendar, photos, notes, etc. From my iPhone 4 as backed upon my iMac. She gave me a number to call for support, which I understood was Apple support. When I ...
I was trying to set up internet services at my new apartment through com-cast and they referred us to techzilla. Techzilla then sold us a modem and router for $250.00 claiming that we would get a $199.99 rebate in a few weeks. When we received our modem and router they stopped working within one ...
I thought I was calling apple to fix a problem with my iphone. I was told that I was going to pay a $64.98 but could be refunded and end up only paying $25 for a diagnostic fee. After getting transfered to the billing department (still thinking this was apple) I was told their was an additional $25 ...