I'm very disappointed with Sears customer service, so far I wasted much of my time on this issue and still didn't get a solution. I placed an order on 11/28 to buy a Kenmore dishwasher, then the price was dropped on 11/29. I called customer service on same day to get a price match, they told me the ...
We called A&E to repair our refrigerator since they were listed on the Whirlpool website. We were told when we scheduled the appointment that there would be a disgnosis charge of $65.00. When the repairman arrived, we had the refrigerator pulled out and my husband had the back off of it. The ...
3 weeks ago, our Kenmore Calypso washer that we had purchased from Sears not even 5 years ago, broke down for the second time, and I set up a 1-5 pm Kenmore/Sears service appointment for which my wife stayed home from work (the appointment was confirmed by phone by Sears the day before). At 1:15pm ...
In Aug of 05 I purchased a Kenmore over the range microwave, which was made in June of 05. In Oct 08 the control panel caught on fire. I had to have the fire dept assist me in putting out the fire. Thank god I did not leave the kitchen my house could have went up in flames. I spoke with several ...
On August 6th I purchased a front load washer & dryer set with pedestals from Sears. I also purchased an extended warranty for an additional cost. Total charge for all $2373.04. On Monday August 18th I had a Sears serviceman come because I have been having problems with the washer. It makes a ...
The day I walked into my local Sears store (Amarillo, Tx,) and put my money on the counter for my torque wrench, this was the warranty... "You'll never regret buying better quality tools. CRAFTSMAN tools help you to get the job done quicker, easier and right the first time. CRAFTSMAN branded ...