I purchased a kenmore dishwasher 2 years ago and it does not work properly. I cannot even get anyone to come out and fix this piece of junk. I scheduled repairs 2 times and both times they cancelled at the last minute. They now rescheduled me for 2 weeks later (thats' if they don't cancel again) ...
This is a long one so get a cup of coffee ready. I decided to order a laptop around Thanksgiving due to sears.com having no interest till 2010 on all electronics purchases plastered all over their website. So off I went with my Sears card (owned by citibank) to get that and my daughter an MP3 ...
I did a price match for Toshiba 42HL167 LCD HDTV that was $1799 from sears.com against another store that had the same TV for lower price that was $1349. Since I have a Sears card credit card I used it to purchase the TV from sears.com for extra discounts. I spoke with 1 of the rep and she was very ...
Tried placing an order 11/23 online, their system was showing prices on sale, then when I went to check out - they were charging me full price. So I called in the order and talked to a rep who stated she was tired, working from home and she was so slow. She said it would charge me full price, then ...
I purchased a microwave on at www.sears.com on 11/12. I planned to use $10 Sears gift cards for pay for purchase. The total price with tax was $212; however, upon entering the 16th gift card, the web site flashed an error message indicating that I could not use more than 15 gift cards for a single ...
So after all of my letters. You won't believe the email I received from Sears Customer Service on Wednesday, November 14th. Truly makes Sears look very professional, don't you think? Here it is verbatim, "From: order@customerservice. Sears.com Date: Wednesday, November 14 10:37 PM To: my email ...