Denise Booth's (Century 21 Loan Officer) actions reassure us that it is a shame when money and self-pride get in the way of honesty and a commitment to customers. We felt the specific performance of our counselor Denise Booth were both extremely unprofessional and incompetent. On many occasions she ...
My husband and I decided to look for a refinance not particularly to save monthly but to save thousands over the life of our loan. Monday September 29 I called our benefits line for UPS employees. The line refers us to (supposedly) trustworthy lenders. I called all 3 lenders available on the ...
Cendant Mortgage services had our VA loan application folder and all required documents as of 6/11/03 with our closing date set for 8/29/03. Our loan supervisor was Barry Bachman and he never returned any of our phone calls. We were then assigned a new counselor, Jason, and he also failed to return ...
American Express put contact information in their billing. Presumption was that American Express would not recommend a company that was not reputable. Application made by phone for consolidation of first and second mortgage into one first mortgage. My understanding was that if I refused the loan I ...