I bought a new, $1200 desktop PC directly from HP in July. From day one, the computer could not play sounds or video files properly. The sounds crackled and popped, and video files stuttered and stopped. After going around in circles with HP tech support and reinstalling various files to no avail, ...
The person with whom I spoke is named Catlin and would not give me his last name which to my mind is an amazing display of lack of open service. What did he think I would do with his last name. Note that some time ago there was another issue and the person in that department did not hesitate to ...
I purchased a HP Compaq laptop computer in 2007. I returned it for service. The power cord was not returned with the laptop. I was instructed to send it with the laptop for service. I have been trying to have my power cord returned or another power cord sent in its place since 2007. I refused to ...
I ordered a HP pavillion dv7t notebook on december 1st. When it arrived, the screen did not work properly. It showed black colors in red and would not display colors properly. After 2 days on the phone and countless hours on hold, I was told all I could do is return it and then wait until they ...
My letter to HP, which was received and denied for free repair. No if's, and's or but's. RE: Case #: 8032449177 My name is Paul Evans and I have been a loyal customer and user of Hewlett Packard product for a very long time. I own (2) HP Desktops and (3) HP Laptops, (1) one of which is being ...
Every time you run out off ink and you change the cartridge you have to print several pages using all colors (even when you change only the black) and the printer do nothing until you wasted a lot of ink. (in whole pages) when you contact H P they said their printers are desing to do that (how ...