On my January AT&T bill (and I am told on my upcoming February bill) a $9.99 charge has appeared for "Text Alerts Now", giving the goldpocket website as a contact. These are totally unauthorized, and AT&T is disputing them, but they need to stop showing up as charges. ...
I have posted my complaints before about ATT, and only continue to because COX is almost as bad, this is what happens when corporations are able to monopolize services. They continue to provide the most convoluted customer service possible. Every single time I have a problem that cannot be ...
My billing cycle ended at exactly 1:59AM on February 14th and between 2AM and 3:30AM AT&T recorded over 100MB of data usage on my phone, except that my phone was completely powered off. When I turned my phone on this morning where the AT&T carrier logo normally is it read "OFF ...
I have been an AT&T wireless customer for over 7 years. I also bought the Iphone since it came out in 2007. I purchased the unlimited data plan at the time for $30 which was the standard rate. I have the Iphone4 and use the data regularly for work and pleasure. After watching a couple shows on ...
My husband and I cancelled our internet/phone services. Apparently when a consumer cancells their services AT&T doesn't delete your old accounts. Therefore, a hacker has gotten into both of our address books and is sending messages. Which, more then likely is a virus, because the emails never ...
I contacted AT7T about internet svc. They said if i bundle, i could have internet plus a local phone service for $40.00 per month. They told me there was a modem fee for approx $100.00, at which time i told them to forget it then, because i coul get internet for a lot cheaper than that. The lady ...