I just caught an email about the Android smartphones and charges incurred on customers phone bills that the consumer was unaware of or that the consumer thought was a valid charge but thought they'd pay less for. Well, the "third party charges" are not just strictly on the Android phone. ...
AT&T's customer retention department offerred a cell phone plan to try and keep me from changing my service to a different company. When I called to take advantage of the written offer, the company's representatives said first there was a misunderstanding, then said they could not honor the ...
I returned their uverse equipment. It might have been a week late, but I still returned it. I have the UPS tracking number, called them more then 4 times and now they have forwarded the charges to collection. I have talked to collections and they stated they will also send ATT a letter of my ...
When switched over from Comcast to AT&T, home phone package had limited minutes of 250 per month and this was never disclosed. This month's bill had HOME PHONE charges of $299.00! On phone now with customer service and if they do not remove charges, I am switching back! Beware!!! ...
On my January AT&T bill (and I am told on my upcoming February bill) a $9.99 charge has appeared for "Text Alerts Now", giving the goldpocket website as a contact. These are totally unauthorized, and AT&T is disputing them, but they need to stop showing up as charges. ...
I have posted my complaints before about ATT, and only continue to because COX is almost as bad, this is what happens when corporations are able to monopolize services. They continue to provide the most convoluted customer service possible. Every single time I have a problem that cannot be ...