November 9 TO: Timothy M. Donahue, CEO Nextel Communications 2001 Edmund Halley Drive Reston, VA 20191 FROM: Arthur Dear Mr. Donahue, The world thrives on communication today, which is why I'm so upset with the service quality at Nextel Communications. Quite honestly, I'm furious about this issue. ...
This isn't just one incident of billing fraud by many over a long period of time and no one at Nextel is willing to resolve this. Everytime I purchase new equipment and pay for it, it still shows up on my bill. After many calls and email correspondence, it is still on there, even though I have ...
For all of you who have dealt with nextel, you know where i'm coming from. Here is my story in a nutshell. Since my contract was signed, almost every month, i had some problem or another with my statements. I was being charged incorrectly for one thing or another. Each time i called to complain, i ...
Nextel has a policy to commit fraud on a regular basis. The reps tell you the phone won't be activated until you, the customer, do so via dialling an 800 number. I asked for something similar to the discontinued i95 and was sent the 530- no where near what I wanted and, if I had been told the ...
Hi, I'm a Nextel customer since july/ august. I was pleased w / Nextel, until I had the misfortune of losing my Nextel i60c phone on 11/21/03. I was also pleased when they replaced the phone in two days. Turned on the phone, it worked, tried to make a call, displayed msg was failure when used the ...
My complaint is that Nextel won't let me out of my contract even though their service is unusable in my area. I have been in contact with Nextel about the matter for well over a year now. I called Nextel Account Services today, and they refused to let me out of my contract. I live on a busy road in ...