The Following is the Email that I sent to this company that describes the situation in detail. I would have LOVED to be able to speak to a real person, but unfortunately at this company, there are none. They make them completely unavailable at every turn. The one time I actually did get someone on ...
Ordered two Christmas Gifts - one on 11/8 and one on 11/13 (yes, NOVEMBER) and JUST got a backordered card 2 days ago! (12/16) — At their website the item I ordered said it takes 3-4 weeks so order by 12/13!!! So they were still selling these up to when they sent my postcard - for delivery by ...
I placed an order with Personal Creations on Dec. 6th just so I can receive it by Dec 23rd. I tried to contact customer service via email, six times, only to receive automated responses that were of no use to me. When I tried another four times by phone, I got a busy tone, ALL DAY LONG, even at ...
I placed an order on November 14. I received one item in early December. The other item which was supposed to be a Christmas gift still has not shown up. Their web site even currently states that the item must be ordered by 12/9 to endure Christmas delivery. I beat that deadline by nearly 4 weeks, ...
I have been a Personal Creations customer for several years, and have purchased numerous products through the company. I have always been a very loyal and complimentary customer; however, my most recent experience with Personal Creations has left me disillusioned. On December 5, I used a 20 percent ...
I placed two orders 3 weeks ago. Both orders consisted of Christmas gifts and neither had any indication of a delay at the time of the order. Christmas is now 3 days from today and I have yet to receive either order. I have emailed the company repeatedly (more than 4 times) and have not once gotten ...