My wife and I financed a Ford Explorer from this Carmax in Jan 08. This is not against the Salesman, he was understanding and very helpful. This is against the service area of Carmax. According to our warrenty we have 30 days for any problems that might occur from structual. Then we have 3 yrs / 36 ...
I bought my car at Carmax, like a good customer and wanting to protect myself incase anything happens to my "used" car I also purchased the warranty. I know the ins and outs of the warranty like if I take it in to a Carmax and something is wrong with the car and they fix it, I owe them ...
I bought my car on Wednesday 1st February. Overall, I was impressed with the transaction. It was smooth, I got the financing I wanted, and compared to my other experiences with used car dealers, it was fast. When I bought the car, I did notice that certain things were not functioning such as the ...
I sent my first letter to the CEO and it was received on 7/18/05 based on return receipt. I have not received a response from anyone regarding the poor service at Carmax. I will pickup where I left off on the first letter. 7-25-05 Pressurized Hose severely cracked on both ends. Both ends of hose ...
On 07/03/02 I purchased a 99 Mercury Cougar. I took a road trip to San Antonio on 07/29/02 the car broke down within the 30 warranty period. They told me that it was a speedometer sensor so that's why it wouldn't shift out of second gear. I didn't get my car back until 08/09/02, then it was still ...