This company is overcharging for inmate calls, which are ridiculously high, and the calls drop after ten minutes. I'm appalled at the scam this company has established. I need to speak to my husband calmly so we can know that we're okay. My stress level is extremely high due to the neglect and ...
While incarcerated, I made calls through SecurusTech. Each call gives you the amount left on the account and then states that I am the only one who can collect the remainder of the unused money by going to a Western Union. After attempting to make contact with any living and breathing employee of ...
I spoke to a rep on 02/15, just wondering if my bill was up to date because I was not able to get calls from my son. She asked for a security code, which I responded I did not recall ever having, and she stated nothing could be done without it. Fine, so she proceeded to ask security questions. I ...
I had to use SecurusTech to accept calls from a loved one who was incarcerated and transferred to a facility only about 25 miles from my home for a court date. I only needed this service for about a week, so I created an account by putting in $30 (they require a minimum of $25), plus paying the fee ...
I have been receiving calls from my son through this company, and the calls cost $14.00. We don't talk but a second before the phone cuts off. I don't have money to give away. I don't have a cordless phone, and I don't make three-way calls. The calls happened between 09/05 and 09/10. ...
I have been dealing with Securus Technologies since 4/25 when I received an odd call from my fiance that said something about a free call. We got 15 seconds and then the line went dead. After that I could not get collect calls from him. I called the jail asking about the strange "free ...