I had an additional line that I had from April 29 to April 30. I returned the phone to a Radio Shack other than where I purchased the phone. I obtained the receipt for return of the phone from the store. These people did not cancel the line. After spending more than 3 hours on the phone with ...
I went to t mobile to get a 4G phone. I was told that the phone I was buying was 4G. As someone who is not cell phone savvy I took them for their word. Several months later I learned they had lied and sold me an old phone in order to make me pay 70$ more per month. (as my previous carrier was 40$ a ...
I purchased 3 phones during a recent "free phones" promotion at one of T-Mobile's stores. After doing so I added up what I was really paying for those "free" phones. The additional fees and charges (none of which were disclosed in the advertising campaign) brought the cost to ...
I want to inform you of my dissatisfaction with your service. I have been a customer since 03/24. Briefly, the problem is that on 3/24, I called T-Mobile Business Tele Sales at 866-464-8662 who handles corporate rates for new lines & services. I have 15% off before taxes from total monthly bill ...
I have had T-Mobile FlexPay since September. To open the account, they required a first month payment by credit or debit card. This payment was a ONE TIME authorized payment only. All subsequent monthly payments were made manually, online, using their One-Time Payment feature, for which any card of ...
I have been a long-time customer of T-Mobile, utilizing its services since 2002. My dispute began as a result of a billing error that TMobile refused to address. For most of I used the unlimited text messaging service. I switched to the 1000 month before switching back unlimited after incurring ...