I have never dealt with such a screwed up company in my life. My monitoring contract was sold to Monitronics after I originally signed up with at "local" vendor. That was fine. The system was installed and I had paid on it for well over a year then, I moved to a new home. They told me I ...
I had a condo in Florida where I subscribed to their service. I sold my condo and moved to an apartment in Texas. I could not transfer their services. The contract read that I could cancel ilt after the first year. I sent letters to them canceling the contract. Nothing happened. I canceled the ...
Letter I sent to them today: To Whom It May Concern: CANCELLATION REQUEST: I wish for you to cancel my service IMMEDIATELY. Never have I had such poor customer service in my life. Approximately one year ago I contacted your customer service to say that I was selling my home and that I would no ...
We bought a brand new house in July and had our security-system mounted in September. Whenever we closed the agreement we particularly requested about renewals. We were informed that no real matter what the agreements state, it's illegitimate in Florida to get a contract to become immediately ...
Monitronics fulfilled 3 yr contract, renewed, but within the 3 day time period decided to cancel. Sounds like I am not the only one Monitronics is trying to put the screws to! When I our 3 year contract was up I decided to renew. We had no major problems with service thus far. I signed the contract ...
I, too, have my own horror story about Monitronics. My husband signed up and we fulfilled our 3-year contract. The contract was such fine print, font size 4 or 6, that you actually need a magnifying glass to read it and I have excellent up-close vision. Point 1: No one ever discloses the terms ...