Jerks, After 4 1/2 years of service I cancel my service and I find out that Monitronics will only cancel if I pay another 6 months fees (with no alarm} because I didnt cancel within 30 days of my starting month, then I pay the money to keep my credit good and they promptly start billing me again ...
I had an alarm system installed in my mobile home in May by Monitronics/Safe Homes. My husband and I signed a two year contract. We were very happy with our service and never had any problems with customer service, UNTIL we sold our mobile home in October. I encouraged the couple we sold our MH to, ...
Fulfilled 3 year contract and cancelled over a year later we are still getting calls from the account resolution dept threatening to turns us over to collections. It has been impossible to term this contract. Our original contract was to end Feb. We sent our written cancellation July 18. Over a ...
I spoke with a representative at your company in the end of July or first week of August. They gave me directions to cancel my contract, You will need to call by the end of September. I did that then I was transferred to 6 different people, in which nobody could help. Out of those 6 people only 1 ...
I, like many others on this website, am held hostage by Monitronics tactics of "automatically" renewing my contract and then not letting me get out. They did say I could "get out" if I paid for the rest of the contract term but I don't see how paying for a year and NOT getting ...
I signed a contract with Monotronics / Safehome Security in June. I noted in the contract that I needed to cancil the agreement at least 90 days before my two year contract was up. Knowing that I would never remember that date I wrote a letter that day and sent it to the address that was on the ...