Well, got a little surprise today from Amazon.com. I had my identity stolen. Someone set up an account in my name and stole $54.75 out of my bank account! Amazon was able to stop 1 transaction for $15.50, but the other for $39.25 can not be stop! They refused to tell me what was ordered, who ...
On 12/27, I called Amazon customer service asking if they repair Kindle Fires that no longer charge. The rep stated that they do not, but could be returned for exchange within 12 months of purchase. At that time, my Kindle was 13 months old, which I explained. The rep stated that I had an option to ...
Amazon introduced Student Prime with great fanfare last fall. I signed up for my free account through my college and enjoyed receiving textbooks shipped free. Then (I'm guessing it's because my university switched e-mail providers) Amazon Student Prime cancelled my free account because I had ...
Hello from Amazon.com. We are writing to you regarding your recent A-to-z Guarantee claim for order. We determined that you are not eligible for an A-to-z Guarantee claim as you did not contact the seller within 14 days of receipt to report the issue or return the item within 30 days of shipment. ...
The order comes to $77.03. However, due to fraud, a glitch, or incompetence, I was billed for other items that I did not order. After several frustrating phone calls and emails, I spoke with Customer Service Representative Simon R, although he claims to be a supervisor, he wouldn’t give me his full ...