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U.S. Bank Reviews & Complaints
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REVIEWS & COMPLAINTS644on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-872-2657Customer service
WEBSITEusbank.com
HEADQUARTERSMinneapolis, MN
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 644 historical complaints about U.S. Bank, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Wire Transfer Funds Held Eight Days Causing Overdrafts
- $1,654 Taken From Account Without Approval, Checks Bounced
- Online Balance Display Hid Overdrafts Totaling $320, Branch Manager Rude
- Refinance Not Funded, Foreclosure Threatened Despite Loan Modification Requests
- $8 Daily Fee Grew Overdrawn Account From $81 to $257
- Check Posted Before Direct Deposit to Collect Overdraft Fees
- Cashier's Check Deposit Held Nine Days, Call for Class Action
- Account Research Fee, Loan Payoff Dispute and Poor Customer Service
- Large Debits Posted First, Causing $245 in Overdraft Charges
- Ten Overdraft Fees From One Item Pushing Available Balance Below Zero
- Daily $8 Negative Balance Fees Add Up, Over $1,500 in Overdraft Fees
- Partially Held Deposit Led to $200 in Overdraft Fees and Bounced Checks
- Child Support Received Through State Reduced by Bank Fees
- Four Overdraft Charges and Four Different Account Balances Shown Online
- Branch Manager Ignored Waiting Customers and Made Phone Calls
- Overdraft Charges From Posting Order, Credit Line Advice Doubled Fees
- Overdraft Fee Charged When Automatic Deposit and Withdrawal Post Same Day
- Mortgage Statements Not Sent for Two Years After Servicing Transfer
- $20 Overdraft Growing to Over $400 in Fees
- Reported to Check Systems After Closed Account Paid, Told Receipt Needed