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U.S. Bank Reviews & Complaints
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REVIEWS & COMPLAINTS644on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-872-2657Customer service
WEBSITEusbank.com
HEADQUARTERSMinneapolis, MN
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 644 historical complaints about U.S. Bank, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Home Loan Refinance Denied After Pay Stub Falsification Request
- $5 Fee Charged on Each Reserve Line Transfer to Checking
- $283 in Overdraft Fees on $4.29 Negative Balance Without Notice
- Two Overdraft Fees Charged for One Transaction
- Overdraft Penalties and Unreimbursed Auto Loan Insurance Payoff
- Savings Never Linked to Checking Despite Promise and Overdraft Fees
- Mortgage Servicer Ignores Proof of Insurance and Threatens Foreclosure
- Normal Wear Charges on Lease and Wrong Late Marks on Credit
- Vehicle Lease Termination Fee and Excess Wear Charges Over $1,800
- Alleged $550 Overdraft Charge and Threat of Lawsuit
- Teller Shorted $266 on Cash Back and Manager Dismissed Claim
- Finance Charge Billed on 85 Cent Credit Card Balance
- Deposits Held Beyond Business Day Causing Overdraft Fees
- Held Deposits and Overdraft Fees Totaling $1,200
- Credit Card Payment Due Date Moves Five Days Earlier
- Check Holds and Overdraft Fees at Joplin and Raytown Branches
- Charge Dispute Reversed After Credit Given and Account Closed
- Pending Authorizations Vanish Then Reappear Causing Overdraft Fees
- Employee Apologizes for Referring Customers and Offers Class Action Help
- Overdrawn by 28 Cents and Billed $353.28 in Fees