Pending authorizations: $95.00
available balance: $21.00
account balance: $116.00
very good... Account is low, but positive.
Above is how my online US BANK account looked yesterday at approximately 5PM. Then again at 11:30PM. I knew I had a deposit coming the next day...
1:30AM (deposit day), curious to see if deposit had happened, I looked again...
PENDING AUTHORIZATIONS: $0.00
AVAILABLE BALANCE: $99.00
ACCOUNT BALANCE: $99.00
Where had the pending authorizations gone? They hadn't been completed, they were just, gone. (No authorizations had gone through. ZERO, NA DA) And why was my available balance and account balance now at $99.00? It didn't match up. If the pending authorizations had really been removed it should have been $95 $21 = $116 account balance. Just like before, right? Right.
8AM I check again. Deposit had gone through.
PENDING AUTHORIZATIONS: $0.00
AVAILABLE BALANCE: POSITIVE (amount doesn't matter, plus I don't make a lot)
ACCOUNT BALANCE: POSITIVE (amount doesn't matter, plus I don't make a lot)
Deposit had gone through and I'm still in a positive account balance. But I notice that the pending authorizations have magically reappeared and have now "cleared" plus a new one that was never "pending", and have been conveniently slipped in before the deposited amount. There are now also some small card approval type charges ($1.00, $2.50, etc) that brought my account negative prior to the deposit.
AND... Now there are two $37.50 overdraft charges pending totaling $75.00.
1. Why did the pending authorizations disappear last night?
2. Why was one authorization made that never had a "pending" status?
3. Why did the small card approvals just show up and where from? Why was my available balance and account balance $99.00 and not the sum of $95 $21 when the pending approvals mysteriously disappeared?
I'll tell you why...
This is not the first time us bank has done this to my account.
They consistently MANAGE pending authorizations and deposits to cause OVERDRAFTS.
So I called the bank...
The US BANK representative explained, "A pending authorization will clear after 3 days". OK, I'm fine with that. But where did they go when they mysteriously disappeared? And how did they magically reappear BEFORE, (and just in time) the deposit went through? And what are these little authorizations from? The representative didn't have an answer for that.
I see no other answer to this mystery other than that the banks computer systems or what ever it may be, monitors incoming deposits and attempts to make sure pending authorizations are conveniently completed in a manner in which causes customers accounts to overdraw. What are the small authorizations for? I may never know, I watch my account closely to NOT be over drawn.
So then...
They reversed the pending overdrafts without much convincing. Why? Just little old me complaining? No, this is a much bigger thing than just me. Banks are struggling, they are nervous and they are in control. I'm not a conspiracy theorist, not even close. But this seems to be another attempt at profiting from "creative" money management.
So what's $75.00 to US BANK? Nothing. But if they are consistently doing it to all of their customers it's a fortune!
I've had this happen repeatedly over the last couple months and really don't know what to do about other than go to another bank. But are the other ones doing this too? Each time it happens, "It's your fault" is how it's explained to me.
No. No, no, no, no no! It's not. I track and manage my account closely. Approximately $600 has been for lack of a better term, "STOLEN" from me in the last 2 months through these mysterious and creative overdrafts. Today's events are almost identical to each other time it has happened.
It never, ever adds up.
I haven't been successful in having the overdrafts reversed until today. If they were legitimate overdrafts I'd only have myself to blame. But, why today? Did the bank representative actually get it? Did the transactions on my account not make sense to them either?
Someone tell me, please? What is going on with this bank?
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