I was a US Bank customer for over 2 years without EVER having a negative balance on my checking accounts (business and personal).
Then, one of my accounts became negative because they "held" a deposit. So I transferred funds from the business to the personal account. I looked at the balance - stared right at it on my computer - and both accounts had a positive balance.
I drove to work, checked my balance and one account was now negative!!??!! The bank back-charged me overdraft fees! That was the start of a HUGE mess.
I continued depositing, only to be charged for another day's worth of overdrafts. After 1 week, US Bank went through $1,200 worth of my money - applying it ALL TO FEES.
I spoke with the rep who opened my account and he refused to refund any fees, stating it "was not bank error." I spoke with his boss and got the same well-rehearsed "not bank error" excuse.
So I demanded both my accounts be closed. As I delved deeper into this, I noticed they have a way of posting that totally benefits US Bank and is lousy for the consumer. They hold deposits up, run debits through and charge OD fees. The OD fees continue for days and then they have the nerve to charge a continuous negative balance fee! Of course it's a negative balance - you made it that way!
I found that not only did they want my tax dollars for their fat-cat bailout, but it appears they also want the money I was taxed on too. It's just never enough.
I do not know how people can work for and or do business with this kind of company. Where I come from rapists and thieves go to prison! The truely sad part is our elected officials are aware of what they are doing and since there aren't any audiences or television cameras to grandstand with, they turn a blind eye and a deaf ear.
Where is the justice? What have we let our society to become? Our country has gone from capitalism and free enterprise, to screw the consumer and screw you.
USBank-SUCKS!
Denver, Colorado
U.S.A.
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