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UPS
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COMPLAINTS576
VERIFIED PHONE1-800-742-5877
LAST CHECKED2026-10-18
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Christmas package taken away and not found at pickup center
- Overnight law book returned as undeliverable though customer was home
- Fax charge of $14.50 and rude treatment at Las Vegas store
- Overnight package delivered 17 days late with no responsibility taken
- Live trees not delivered, then packages found strewn in dirt at depot
- Collectibles insured for $16,000 damaged and claim denied without a call
- Told delivery today but tracking falsely said recipient was unavailable
- Complaint that delivery van license plates are hard to identify
- Damaged eBay item taken back and sent to seller instead of inspected
- Package disappeared from apartment entrance and franchise check never arrived
- Damaged notebook computer and insurance claim denied for packing
- Boat prop box missing after other box was cut free from label
- Next day air package arrived no earlier than the ground shipment
- Prepaid package denied by store, later found crushed on front lawn
- Package marked delivered but missing and customer told to ask neighbors
- Envelope arrived cut open without iPod and investigation stalled
- Package delayed by wrong street claim, then suddenly found after repeated calls
- Pre-paid ground shipment with delivery guarantee led to disappointment
- Antique parts arrived broken, signature forged, claim handled only through seller
- Textbook delivered to wrong address and seller unresponsive