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UPS Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS611on USAComplaints · none in last 3 yrs · latest 2020
PHONE1-800-742-5877UPS Customer Service
WEBSITEups.com
HEADQUARTERSAtlanta, GA
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 611 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Insurance claim denied over small bubble wrap size
- Guaranteed delivery attempted at workplace but no same-day redelivery
- Delivery truck ran stop sign near children playing in Monrovia
- Packages sent to random address with matching recipient name
- Wine delivery never attempted despite waiting at home all day
- Two-day air delivery rescheduled after taking a day off work
- Delivery Driver Threw Box and Damaged Front Door
- Driver only leaves notices on fence, even for insulin delivery
- Package delivered to ex-boyfriend's apartment and not retrieved
- Brokerage fee of $36.98 charged on tiny Canada-bound parcel
- Guaranteed 10:30 AM delivery missed over missing suite number
- Damaged furniture claim denied for insufficient packaging
- Store-packed truck clutch arrived broken, claim paid only $100
- Two-day air package undelivered after attempt at closed business
- Package undelivered over missing apartment number and second package missing
- Bicycle fork broken in shipping and insurance claim denied
- Return from England overbilled and framed art destroyed
- Overnight letter not delivered because apartment number was missing
- Second-day air Christmas gifts still undelivered after twelve days
- Shampoo shipment discarded as leaking and claim denied