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COMPLAINTS576
VERIFIED PHONE1-800-742-5877
LAST CHECKED2026-10-18
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Overnight Amazon order still undelivered after 48 hours with no tracking info
- Second missed delivery notice despite signed release for packages
- Tools stolen from shipped locked case, claim paid only insured amount
- Two-day delivery of job paperwork missed and return not expedited
- Insurance claim on $7,000 glass artwork stalled for months
- False delivery attempt notice and no second attempt made
- Billing adjustment doubles shipping cost on eBay sale
- Guaranteed overnight concert tickets delivered a day late
- Parcel with wrong address still undelivered after four weeks
- Package sent to wrong address, then returned after no-show
- Sticker left on door without knocking and no Saturday redelivery
- Repeated failed delivery attempts blamed on apartment gate code
- Worse holiday weather delivery service than USPS and FedEx
- Three of four packages rescheduled and arrived late
- Insurance claim for damaged Apple G5 denied as insufficient packaging
- Freight truck tore cable and siding from home, no response
- Christmas gift package declared lost in transit with eight-day wait
- Denied insurance claim with Crawford and Company
- Storm door damaged by delivery and $820 insurance claim denied
- Delivery truck blocked five parking spaces and driver refused to move