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Synchrony Reviews & Complaints
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REVIEWS & COMPLAINTS1,060on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEsynchrony.com
HEADQUARTERSStamford, CT
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,060 historical complaints about Synchrony, published between 2001 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Zero-Interest Plan for Emergency Pet Surgery Cut Short, Interest Added
- Hiked Credit Card Terms on Account in Good Standing to 23.99%
- Promotional Interest Period Expired Unannounced, $172 Interest Charged Afterward
- Payoff Quote Followed by Extra $167 Bill After Paying $6540
- Unpaid $29 Bill Dropped Credit Score 50 Points, No Statement Received
- Nearly 100 Collection Calls in 17 Days Despite Requests to Stop
- Two $39 Late Fees Charged Despite Payments Three Weeks Early
- Online Payments Debited but Claimed Returned, Returned Check Charges Threatened
- Debt Management Firm Failed to Pay, Dunning Letters Show No Balance Details
- Late Fee Charged After Payment Delayed Five Hours by Power Outage
- Returned Check Fees Charged on Online Payments With Sufficient Funds
- Online Payments Returned as Incorrect Info, Extra Fees Charged
- Payments Posted Late Despite Early Bill Pay, $39.99 Late Fees Charged
- Account Closed With $831 Demand After Interest Charged for Eight Months
- Late Fees Despite Mailing Payments a Week Early, APR Raised to 26.99%
- Dental Quote Services Not Delivered but Billed Anyway, Deferred Interest Demanded
- Settlement Deal Reneged After Three Payments Made Following Deployment
- Application Delayed Three Weeks, Customer Service Gave Incorrect Answers
- Prepaid Visa Bought With $745 Cash Could Not Be Activated
- Late Fees, Changed Payment Dates and Incorrect Claims by Lender