Independent profile — not affiliated with Synchrony
Synchrony Reviews & Complaints
← Back to the full Synchrony profile
REVIEWS & COMPLAINTS1,060on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEsynchrony.com
HEADQUARTERSStamford, CT
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,060 historical complaints about Synchrony, published between 2001 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Dentist Pushed Card, $2,500 Finance Charge Added on Promised Interest-Free Balance
- Promotional Purchase Terminated Without Notice, Rate Raised to 29.99%, Long Hold
- Outlandish Fees and Interest Rates Keep Balance Outstanding for Years
- Finance Charge of $204.64 After Payment Short by One Dollar
- Paid $951 on $553 Charges but Still Billed, Credit Standing Damaged
- No Proper Payment Plan, Balance Unchanged After Four Years of Payments
- One Late Payment Reported to Credit Bureau Despite Account History
- Payment Mailed August 8 Processed August 19, $39.95 Late Fee Charged
- Money Card Load of $1200 Yielded Only $990, Support Hung Up
- Late Fee Charged When Bill Mailed Four Days Before Due Date
- Hours-Long Holds and Confusing Rate Change Notices From Lender
- Stolen Visa Gift Card Reported, Referred Through Six Phone Numbers
- Pushy Collector Demanded $330 Payment, Overdraft Fees of $315 Followed
- Early Online Payment Applied Late, Over $700 Fees, Card Canceled
- Zero Balance Card Canceled for Excessive Trades After One Late Payment
- Unexpected $421 Interest Added After Final Payment Failed Online
- Payoff Negotiation Refused by Supervisor, Call Ended With Hang Up
- Postdated Checks Not Deposited, Late Fees and Credit Reporting Over 150 Days
- 45 Minute Hold, Hung Up On Twice, Interest Charged Despite No-Interest Offer
- Walmart Visa Gift Card Bought Had Only 4 Cents, Previously Used