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Synchrony Reviews & Complaints
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REVIEWS & COMPLAINTS1,060on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEsynchrony.com
HEADQUARTERSStamford, CT
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,060 historical complaints about Synchrony, published between 2001 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Reported to Credit Bureaus Without Email Notice That Bill Was Due
- Early Payment Posted to Wrong Month, Early-Late Fee and Wrong Payoff
- Nightmare Gap Visa Card and Call Center Problems Despite 793 Score
- Past Due Notice for Fuel Card User Fee Hurt Credit Report
- Money card funds held for weeks for identity verification
- Account Security Fee Charged Equal to Interest Without Disclosure
- No Interest Financing Bill Never Arrived, Faces Charge Over $2,100
- Suspicious letter claiming Walmart account opened in my name
- Unknown $157 Charge Taken From Checking Account
- $1 Short Payment Led to Late Charge and 200 Point Credit Drop
- Account Closed for Inactivity Right After Paying Off Balance
- Misleading Fine Print on Promotional Deadline and 25% Retroactive Interest
- Authorized User Treated as Joint Holder on Mother's Account
- Late Fees Charged Despite Payment 26 Days Before Deadline
- Payment Error Led to Late Fees Turning $468 Into Over $1100
- Charges and Collection Bill Appeared After Weightloss Plan Account Closed
- Partial Payments Applied to Previous Month, Causing Late Fees
- ATM Dispensed $20 of $300 Requested but $280 Not Returned
- Collections Harassment and No Accounting Provided on Two Accounts
- Late Fees and Horrible Customer Service, Had to Demand Manager