I filed a billing dispute with GE Money Bank over improper charges to my Sam's Club Discover Card. When GE Money Bank refused to process my dispute, I complained to the BBB. GE Money Bank told the BBB it would credit my account for the charge (over one thousand dollars) and it did. Then the BBB closed the dispute. After the dispute was closed, GE Money Bank put the charge back on my card and now refuses to remove it.
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