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Straight Talk Reviews & Complaints
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REVIEWS & COMPLAINTS206on USAComplaints · 1 in last 3 yrs
PHONE1-877-430-2355Customer Care
WEBSITEstraighttalk.com
HEADQUARTERSMiami, FL
PROFILE CHECKED2026-10-06
Reviews & Complaints on USAComplaints
206 complaints on USAComplaints, including 1 published in the last three years.
- Hours on the phone with no resolution and minutes not added
- Tracfone not adding minutes after online purchase
- Service Works But Support Unreachable For Refill Issue
- Customer Service Unreachable, Phone Never Worked, Mail Only Contact
- Phone not working and purchased minutes never showed up
- Constant Refill Texts, Early Card Purchase Lost Service Days, Poor Support
- Ask For A Supervisor To Get Past Level One Support
- Service Deactivated And Old Phone Number Lost After Replacement Phone
- Phone Reactivation Failed, Representatives Hard To Understand
- Replacement Phone Lost Service Early, Minutes Not Transferred
- Two Hour Hold Without Reaching A Customer Service Agent
- Prepaid Plan Charges For Support Calls And Dropped Dial Outs
- Upgrading Phone Meant Losing Purchased Minutes, Family Switching Carriers
- Phone Broke Into Two Pieces After Three Months, Warranty Denied
- Phone Order Took Hours, Card Charged, Money Returned, Phone Out Of Stock
- Stole 1812.3 units and 2 mo's of time end
- Account Showed Phone Number Not Found After Six Months, Long Support Calls
- Second Refill Card Lost Days Because Only One Active Card Allowed
- Repeated $275.38 Charges And Only One Of Two Phones Delivered
- Phone Activation Took Over A Day Despite Five Minute Claim