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Straight Talk Reviews & Complaints
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REVIEWS & COMPLAINTS206on USAComplaints · 1 in last 3 yrs
PHONE1-877-430-2355Customer Care
WEBSITEstraighttalk.com
HEADQUARTERSMiami, FL
PROFILE CHECKED2026-10-06
Reviews & Complaints on USAComplaints
206 complaints on USAComplaints, including 1 published in the last three years.
- Refund for Returned Refurbished Phone Still Unpaid After 50 Days
- Phone Unusable in My Area and Support Hard to Understand
- Battery Not Charging on New Phone, Support Shows No Interest
- Value Plan Payments Never Added Service Days and Credit Was Refused
- Returned Phone Not Acknowledged, Replacement Refused Without Proof of Shipping
- Eight Duplicate Minute Charges and Overdraft Fees Not Refunded After System Error
- Auto-Refill Taxes, Changed Number After SIM Swap, and Double Payment
- Double Charged for Phones, Hours of Transfers, Told to Wait 30 Days
- New SIM Card Wiped Out Accumulated Minutes After Phone Was Deactivated
- Eight Months to Process a $400 Return, Constant Transfers
- Advertised Free Skinit Never Delivered After Four Calls and Emails
- Defective Slider Phones Shutting Off and Hard-Fought Replacements
- Cancelled Phone Order Still Charged, Refund Refused Until Phone Returned
- Two Phones Returned, Refund Delayed 45 Days and No Replacement
- Debited bank account 8 times, at $19.99 and rendered minutes, and service days for only one of those $19.99 charges
- Online Phone Order Without Confirmation and Frustrating Support Call
- Phone Disabled After Chargeback Wiped Out Minutes and Service Days
- Wrong Number on New Phone, Dropped Calls, Slow Refund Process
- Overnight Delivery Fee Mistake, Only Billing Date Extension Offered
- Overseas Support Unreachable While Trying to Return Phone for Refund