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Spirit Airlines
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COMPLAINTS210
VERIFIED PHONE—
LAST CHECKED2026-10-11
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 210 historical complaints about Spirit Airlines, published between 2000 and 2016. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Refused refund or change after mother's death and funeral
- Check-in closed early and $70 rebooking fee after four hour wait
- Flight shown as cancelled by me and $330 extra fare demanded
- Seats given away at Cancun airport, stranded and bag misrouted
- Ticket forfeited after cancelling for wife's medical complications
- Could not cancel first tickets after finding cheaper fare
- Employee threatened to call police over luggage at Myrtle Beach airport
- Rude and condescending flight attendants on DTW-PBI flights
- Multiple holds placed on card for declined bookings caused overdraft
- Return flight cancelled after missing departure due to snowstorm
- Two hour delays both ways and broken stroller not reimbursed
- Luggage never delivered and claim ignored
- Voucher refund promised by multiple agents but never processed
- Bag did not arrive in Guatemala after stopover in Fort Lauderdale
- Agent scratched my arm with pen and threw bag over baggage policy
- Bag lost 13 days and $70 fee to change return
- Charged for accidental ticket purchase and cancellation refused
- $140 charged for voucher processing after booking wrong departure city
- Unable to cancel ticket and told to pay two $70 change fees
- $70 change fee refused after immediate date correction