Spirit Airlines Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 213 historical complaints about Spirit Airlines, published between 2000 and 2016. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Flight itinerary changed without notification to different dates and timesPublished Apr 24, 2007 · Historical consumer allegation
• Charged higher fare after date change instead of promised voucherPublished Feb 28, 2007 · Historical consumer allegation
• Advertised cheap fares unavailable and vouchers unusablePublished Feb 15, 2007 · Historical consumer allegation
• Promotional email discount sent late and not honoredPublished Jan 16, 2007 · Historical consumer allegation
• Missed flight due to accident and voucher issued for wrong amountPublished Dec 2, 2006 · Historical consumer allegation
• Entire round trip ticket voided after missing flight by misreading timePublished Jun 25, 2006 · Historical consumer allegation
• $40 fee to get $12 voucher when fare droppedPublished May 11, 2005 · Historical consumer allegation
• Lost car seat, missed flight, and agent refusing to help with dogPublished Jan 3, 2005 · Historical consumer allegation
• Free jeans promised, shipping paid, nothing received in over 5 yearsPublished Jun 16, 2004 · Historical consumer allegation
• Lost bag with $6,000 of jewelry tools and only a ticket offeredPublished Mar 5, 2004 · Historical consumer allegation
• Return flight cancelled by mistake after outbound flight cancellationPublished Mar 10, 2003 · Historical consumer allegation
• Suitcase torn and no one answers baggage claim phone numberPublished Jul 18, 2001 · Historical consumer allegation
• Stranded at airport the airline had stopped serving with no noticePublished Sep 6, 2000 · Historical consumer allegation