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Spirit Airlines
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COMPLAINTS210
VERIFIED PHONE—
LAST CHECKED2026-10-11
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 210 historical complaints about Spirit Airlines, published between 2000 and 2016. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Refused a Cup of Water on Five Hour Red Eye Flight
- Charged $39.95 for Club Promotion After Canceling Membership
- Flight Times Changed Without Notice Ruining Family Vacation Plans
- Unauthorized Club Membership Charges Debited From Bank Account Twice
- Lost Luggage and Missed Connection on Jamaica Return Flight
- Rude Staff Screamed at Me for Arriving Late at Cancun Airport
- Strict Policy Charged $90 to Cancel Mistaken Online Booking
- Booked Wrong Direction Flight and Charged $140 to Correct
- Paid Big Front Seats Were Not Available on Flight
- Flight Cancelled at 2 AM Without Help or Return Refund
- Limited Phone Support and Unreachable Staff After Booking
- Non-Refundable Tickets With Credit Only for Canceling Passenger
- Baggage and Seat Fees Added After Non-Refundable Ticket Purchase
- Hidden Web Fees and Higher Baggage Price Than Advertised
- Refund Promised for Changed Flight Never Received After Months
- Flight Cancellation Refused Despite Mother's Terminal Illness
- Customer Service Cancelled Tickets Before Grandmother's Funeral
- Flight Not Honored While Traveling to Hospitalized Father
- Delayed Connection, Hidden Fees and Poor Service on Costa Rica Trip
- Theft from checked luggage on flights from Mexico to Fort Lauderdale