I flew for the first time on Spirit Airines recently. I used a new suitcase just purchased a few days before and they tore a big hole in it. A Spirit employee at my destination said all the airlines are the same and gave me a phoe number to call (not even a toll free one). Well, no matter what time you call or what day of the week; you alway get a message saying they are closed. You can leave a message, but you will never be called back.
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