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Sony (Sony Electronics) Reviews & Complaints
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REVIEWS & COMPLAINTS229on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-249-7669Sony customer support
WEBSITEelectronics.sony.com
HEADQUARTERSSan Diego, CA
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 229 historical complaints about Sony (Sony Electronics), published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- BRAVIA KDL-19M4000 Described as Black but Back Is White
- Optical Block Failure on Rear Projection TV Not Covered After Warranty
- Replacement Tripod Release Plate Costs $29.99 Versus $5.50 Elsewhere
- New TV Failed After Three Months, Offered Only Reconditioned Set
- Laptop Screen Cracked, Repair Quoted $700 for $840 Machine, Not Covered
- Repair Estimate of $699 Refused, Then $108 Diagnostic Fee Charged Without Warning
- Camera Still Broken After Two Repair Attempts, Refund Demanded
- Laptop Recall Repair Refused After Months of Contact Attempts
- VAIO Service Contract Promise Not Kept, Lies and Deception Alleged
- TV Delivery Missed Two Days, Took Time Off Work, No Credit
- Warranty Denied on Cracked Notebook Screen Citing Physical Damage
- Extended Warranty Camera Repair Ended With $85 Review Fee
- DVD Player Failed After Three Years, Sony Refused Warranty Help
- Stereo Receiver Speaker Tab Broke in Six Weeks, Warranty Service Refused
- Online Order Shipping Date Moved to Unknown, Supervisors Gave No Answer
- Memory Stick Compatibility Missing From Manual, Chat Rep Refused Exchange
- Defective Optical Blocks Failing in One to Three Years, Parts Delayed
- DAV-FR1 Dream System Failed After 17 Months, No Part Replacement
- Content Protection Software Corrupted Client Data, $800 Loss
- Rear Projection TV Optical Block Repair Failed, Picture Too Blue