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Sony (Sony Electronics) Reviews & Complaints
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REVIEWS & COMPLAINTS229on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-249-7669Sony customer support
WEBSITEelectronics.sony.com
HEADQUARTERSSan Diego, CA
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 229 historical complaints about Sony (Sony Electronics), published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Bad service
- 45-Minute Phone Hold and Illogical Customer Service Practices
- Sony Special Offer for Ps3 Internet
- Sony laptop defective from the box and no install disks
- Sony desktop and TV tuners failed to receive HDTV
- Game console freezes and warranty refused for non-authorized dealer purchase
- Sony wants $30 for replacement camera software disk
- Sony Bravia TV power cycles and support offers no fix
- Sony Guarantee Refused in Romania Over Missing Guarantee Certificate
- Warranty Repair Refused Claiming Water Damage on Receiver
- Vaio AC Adapter Replacement Delayed Two Weeks, Support Hung Up
- Memory Stick Exchange Returned as Partial Refund Instead
- Camera Lens Order Could Not Be Cancelled, Slow Refund
- Camera Specs Misrepresented on Website, Return Shipping Charged
- Expensive LCD TV Failed Four Times in Three Years
- Refused Warranty Coverage for Loud TV Cooling Fan
- Extended Warranty Repairs Took Weeks, Then Coverage Refused
- Warranty Replacement Phone Was a Downgraded Model
- NP-FH70 Battery Runs Far Below Advertised 6.5 Hours
- VAIO VGN-SZ2XP Hinge Broke and Warranty Repair Refused