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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Freezer Door Will Not Stay Closed and Three Repair Appointments Missed
- Kenmore Washer and Dryer Stained White Clothing Brown, Lawyer Now Involved
- Employee Threatened to Call Security Over Customer's Golden Retriever
- Kitchen Cabinets Installed With Cracks Hidden by Putty
- Microwave E-9 Error Repair Quote of $375 Disputed by Second Opinion
- Kenmore Elite Side-by-Side Refrigerator Needs Repeated Repairs Under Warranty Plan
- New Refrigerator Failed, Customer Service Asked if Caller Was on Medication
- Central Air Units Failed Repeatedly and Repairs Delayed for Weeks
- Nobody Helped With $10k Appliance Shopping at Willowbrook Mall Store
- Repair Visit Cancelled by Phone With Nine-Day Wait, Lost Half Day
- Washer Breaks Every Six Months and Technicians Often Fail to Show
- Kenmore Refrigerator Failed Repeatedly While Parents of Newborn Twins Waited
- Craftsman Blower Repair Center Did Not Answer Phone for Three Hours
- Washer Died After Six Uses and Repairman Forgot to Order Parts
- Refrigerator Replacement Refused Unless $400 Price Difference Paid
- Refrigerator Delivered Dented Twice, Delivery Times Rescheduled and Order Cancelled
- Microwave Order Voided and Refund Still Missing After Messy Delivery Setup
- Wood Chipper Failed After Two Minutes and Return Required Drive to Vineland
- Stove Drawer Fell on Customer's Foot After Faulty Installation
- Former Sales Consultant Describes Unpaid Commissions and Misleading Kitchen Sales