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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Refrigerator light stuck on and fixture partly melted
- Mattress set delivered with box springs but no mattress
- Always out of stock... Want you to order and pay shipping
- Missed service appointment and no callback despite extended warranty
- Rude phone representative and call center outside the United States
- Defective design in expensive clothes washer
- Tires are sub-standard and caused a blow out on the interstate
- Washer not delivered with matching dryer
- Dishwasher repair parts on backorder for months under warranty
- Kenmore washer still not working after paid repair
- Dehumidifier never removed water and mold damaged basement
- Hour-long phone wait and repair still pending after a week
- Salesman lied about rebate
- Garage door opener not compatible and manager refused replacement
- Washer and dryer order with dryer delivery repeatedly missed
- Repair estimate not given before diagnosis fee and labor charges
- Unauthorized protection agreement charges on new store card
- Stove installation not completed, no refund, and rude phone staff
- Scheduling service reaches national call pool unable to help
- Tool chest orders lost, damaged and delivered late