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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Riding Lawn Mower Rebates Arrived as Card After First Check
- Tool Cart Shipped From China Damaged Three Times With Thin Styrofoam Packing
- Washer Stopped Draining After Technician Visit, Next Appointment 19 Days Away
- Return of Mismatched Bedding Refused Without Receipt Despite Using Charge Card
- Tool Chest Delivery Date Slipped Repeatedly Then Item Found Out of Stock
- Repair Technician No-Show Twice With No Call and Appointment Queue Restarted
- Rebate Denied by Postcard With No Reason and No One to Contact
- Refrigerator Repair Took a Month and Three Visits With Late Technicians
- Late Refrigerator Delivery, Door Damage, Cancelled Order and Many Unreturned Calls
- Refrigerator Repairman Never Showed After Day Off and Next Slot Weeks Away
- Washer Repaired Three Times With Missing Baffles and Fourth Appointment Needed
- Extended Plan Washer Repairman Cut My Finger and Machine Still Not Fixed
- Delivery Fee Rebate Paperwork Filled by Salesman Then Rejected as Undeterminable
- Washer Part Denied Because Others Were Returned and Machine Shows Electrical Fault
- Garage Door Opener Failed in a Year and Replacement Remotes Dispute Followed
- Front Loading Washer Repaired Wrong and Fourth Visit Needed for Another Part
- Technician Missed Confirmed Repair Appointment Twice and Phone Support Frustrated Me
- Professional Technician Installed Logic Board, Very Good Job
- Craftsman Pro Weed Eaters Sent Out for Repair Repeatedly and Still Fail
- Treadmill Extended Warranty Passed Between Companies With One Hour Hold