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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Scheduling Mess for Annual Maintenance Gave Wrong Time Window and Phone
- Olevia TV Died in Ten Months and Promised Callback Never Came
- Refrigerator Failed Again After 2006 Lemon Credit and Forced Repair Agreement
- Online Service Appointment Missed and Maytag Refrigerator Still Leaking After Repeated Visits
- Freezer Repair Appointment Not Scheduled After a Week and Calls Dropped
- Dryer Repair Visit Pushed Two Days With No Guarantee of Priority Slot
- Dishwasher Repair Needed Two Week Wait and Wrong Technician Dispatched
- Air Conditioner Leaking Again and Warranty Help Bounced Between Seller and Installer
- Air Conditioner Sold With Tax Credit and $300 Rebate Later Declined
- Bunk Bed Ordered Online Not Received After 20 Days
- Repairman Switched Labor Code After Part Replaced Unnecessarily and Credit Denied
- New Mower Would Not Start After Two Uses and Service Center Closed
- Customer Service Department Rude and Clueless After Kmart Took Over
- Loan Modification Terms Not Honored and Payment Remains $900 Monthly
- Dryer Repair Promised Free Under Warranty but Charged Extra
- Glasses Ordered and Paid For Not Received After Over a Month
- Commercial Washer Service Took Six Days and Repair Person Gave No Receipt
- Mattress Purchase Charged Twice After Voided Check and Store Offered Only Waiting
- Brand New Kenmore Refrigerator Compressor Failed and Repair Appointments Kept Cancelled
- Maytag Neptune Washer Repairs Took Weeks and Appointments Kept Getting Pushed Back