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Santander Consumer USA Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS765on USAComplaints · 1 in last 3 yrs
PHONE888-222-4227Customer Service
WEBSITEsantanderconsumerusa.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
765 complaints on USAComplaints, including 1 published in the last three years.
- Paid 23 payments of $394 yet still owe $11,862 on $14,000 loan
- Asking how to get a detailed statement and urging FTC complaints
- Over $550 in late fees accumulated without any notice
- Extension only granted after being late, rude reps after BBB complaint
- Payments going to interest, daily late fees and incorrect credit reports
- Ripoff running credit report without me applying for a loan
- Payoff over $1,000 higher than actual loan, title not released
- Claims past due balance of $3887.20 though my payment is $439.31
- Harassing phone calls and $15 per day late fees
- High interest rate leaves me unable to sell or refinance
- High daily interest charged after one late payment
- 24% interest rate plus daily interest charged on late payments
- Have been requesting information regarding my credit. Ripoff North Richland Hills Texas
- 25% interest rate on a Grand Prix loan with $8,942.64 still owed
- Still collected payments on written-off truck, harassment cost me my job
- Told I could refinance after one year, then refused, rude phone staff
- Please file complaints with the FTC and Consumer Credit Commission
- Undisclosed $50 deferment charge and loan balance rising
- Charge-off reported after total loss despite no late payments
- Daily late fees of up to $10 added after payment arrangements