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Santander Consumer USA
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COMPLAINTS735
VERIFIED PHONE888-222-4227
LAST CHECKED2026-09-28
Complaints & Reviews on USAComplaints
735 complaints on USAComplaints, including 1 published in the last three years.
- Daily late fees of up to $10 added after payment arrangements
- Harassment at home and work, lost payments, and repossession
- Calls over short delays, wrong 90-days-behind claim, hidden fees
- Calls 12-15 times a day and disclosure to personal references
- Missing payments, calls to references, only $96 applied to principal
- Only $96 applied to balance after 22 payments, no statement
- Billed more than the amount financed, repeated calls at work
- Collection calls to family after job loss and mother's death
- Repossessed a day early, unexplained fees, no detailed statement
- Unauthorized ACH debits, missing payment, and harassing phone calls
- Harassing phone calls to myself, co-workers, family
- Account debited twice for $1,102 and refund refused
- Wrongful repossession after promised deferment, car offered back for $1557
- Current payments reported as late, blocking car trade-in
- Promised lower interest rate with auto draft but never applied
- Automatic payment not processed, tried to make me pay late fees
- Two payments debited, refund runaround, no credit for stop-payment fee
- Laid off after knowing too much about workplace misconduct
- Returned check claimed with no details, threatened with arrest
- Deferment granted, then new past due amount of $274.40 appears