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Santander Consumer USA
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COMPLAINTS735
VERIFIED PHONE888-222-4227
LAST CHECKED2026-09-28
Complaints & Reviews on USAComplaints
735 complaints on USAComplaints, including 1 published in the last three years.
- Late payments still reported during Hurricanes Gustav and Ike
- Calls to my workplace and to my personal references
- Payments allegedly held until after due date and late interest charged
- Daughter's relatives called at work and written payment agreement ignored
- Hidden late fees, rude representatives and balance still 14,000 after paying 10,000
- Still owe 13K after paying over 14K on an 18K loan
- Refinance and trade-in refused due to high loan amount
- Not posting all payments made
- Repossessed after same-day payment, now billed over $12,000 for the balance
- Employees posed as officers and falsely claimed an emergency
- Monthly added fees and payment charges leave balance near $2,000 over
- Five payments totaling $2,450 reduced balance by only $315
- Final notice postmarked days after its date, and no bills for months
- 21 percent interest and refusal to refinance on a 2003 BMW loan
- 2007 Hyundai Accent overpriced and required large down payment
- Car repossessed after promised payment arrangement, FDCPA violation alleged
- Conflicting balance information and constant back-to-back calls
- Double payment withdrawn, then another the next month, bounced checks
- Called at work three times despite request to call cell after 5pm
- Stop-payment at their request left account unpayable by check, plus harassing calls