Priceline

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 638 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Best price guarantee not honored, hotel rate cheaperPublished Apr 4, 2011 · Historical consumer allegation
• Hotel sold as three star was only two starPublished Apr 2, 2011 · Historical consumer allegation
• Hotel in different city than requested, no refundPublished Mar 27, 2011 · Historical consumer allegation
• Refused to reschedule flight and rental car after snowstormPublished Mar 24, 2011 · Historical consumer allegation
• Bid-only hotel placed far from beach, no refundPublished Mar 24, 2011 · Historical consumer allegation
• Rental car insurance purchased not honored, no refundPublished Mar 20, 2011 · Historical consumer allegation
• Discounted hotel reservation excluded complimentary breakfastPublished Mar 19, 2011 · Historical consumer allegation
• Knights Inn Galveston room filthy and not as advertisedPublished Mar 19, 2011 · Historical consumer allegation
• Low price guarantee posted but refused to honorPublished Mar 17, 2011 · Historical consumer allegation
• Hotel best price conflicts with price quoted on bookingPublished Mar 17, 2011 · Historical consumer allegation
• Taxes and fees charged twice on hotel bookingPublished Mar 7, 2011 · Historical consumer allegation
• Misleading hotel room ad and refund refusedPublished Mar 4, 2011 · Historical consumer allegation
• Hotel booked outside selected area and refused to fix errorPublished Mar 2, 2011 · Historical consumer allegation
• Rental car reservation charged without authorization and refund refusedPublished Mar 2, 2011 · Historical consumer allegation
• Corporate office customer service routed to third party answering servicePublished Mar 1, 2011 · Historical consumer allegation
• Free hotel night certificate promised for cruise never sentPublished Feb 27, 2011 · Historical consumer allegation
• Hotel confirmation was in different city 42 minutes awayPublished Feb 26, 2011 · Historical consumer allegation
• Travel dates changed on airline bid and no refund givenPublished Feb 24, 2011 · Historical consumer allegation
• Card held and charged repeatedly after booking showed as declinedPublished Feb 17, 2011 · Historical consumer allegation
• No cancellation allowed hours before hotel check-inPublished Feb 16, 2011 · Historical consumer allegation