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Priceline Reviews & Complaints
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REVIEWS & COMPLAINTS637on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 477-5807Customer service
WEBSITEpriceline.com
HEADQUARTERSNorwalk, CT
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 637 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Unrecognized card charge and no-refund policy
- Website date glitch cost almost 600 dollars, no refund
- Tickets issued for wrong dates, cancellation fees charged
- Charged for cancelled flight despite cancellation code
- Ticket name error and no callback from customer service
- Name your price hotel had bed bug reports, no refund
- Car rental quote in Ireland excluded insurance
- Last minute booking could not be changed, full fee charged
- Name your own price hotel class lower than published price
- Charged for room booked directly after no confirmation
- Flight rerouted without alert, boss missed trial date
- Extra 8 dollars in taxes and fees on hotel booking
- Bid hotel not near beach, bait and switch
- Cruise booking not completed after payment in full
- Hotel off Las Vegas strip not cheaper than other sites
- Bid hotel added resort and parking fees
- Prepaid hotel booking could not be changed or cancelled
- Email promotion credit not applied without registration
- First class ticket downgraded to coach by carrier
- Best price guarantee not honored, hotel rate cheaper