Usacomplaints.com » Business & Finance » Complaint / Review: Sallie Mae - Cashed my money orders, and didn t post to my account until 20 days later so they could charge me late fees. #116075

Complaint / Review
Sallie Mae
Cashed my money orders, and didn't post to my account until 20 days later so they could charge me late fees

I have never been late on a payment with Sallie Mae. They sent me a letter saying that I missed a payment, So I called and they sent my call to India and they didn't seem to understand, so i sent Sallie Mae all my payment stubs to prove I was making my payments on time and they would not take off the late fee!

Then I seemed to realize what they were doing. I would make my payment and they were not posting it on my account until 26 days later so they could charge me a late fee. When I called to confront them about this they told me to send them proof, when I told them that I've already have done this they didn't do nothing to help me.


Offender: Sallie Mae

Country: USA   State: Pennsylvania   City: Wilkes Barre
Phone: 8882725543
Site:

Category: Business & Finance

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