Complaint / Review
Microsoft Internet Access
Repeatedly charged my credit card after 2 phone calls to cancel

I had two MSN accounts and canceled the first one in Sept. I was repeatedly charged and after two phone calls {it was closed} the first person didn't type the message in to cancel the account. After the 2nd confirmation number for the 2nd account, I received yet another charge on my credit card on the same day I canceled the account. I spoke with the Rep and was told that my credit card company is sending them Money for no apparent reason. I am reporting this to the State Attorney General and encourage all others who are having issues like this to them also.