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LA Fitness Reviews & Complaints
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REVIEWS & COMPLAINTS513on USAComplaints · none in last 3 yrs · latest 2013
WEBSITElafitness.com
HEADQUARTERSIrvine, CA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 513 historical complaints about LA Fitness, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Free Hour Sessions Became Half Hour, Confusing Billing Name, Inconsistent Client Services
- Pressured Into Contract, Charged $260 Instead of $150, Then Billed Overdue Fees
- Trainers Cancelled or Gave Wrong Times, Unwanted Calls, Wants Out of Contract
- Billed Two More Months After Cancellation Form Sent, Told No Proof
- $15 Guest Fee Dispute and General Manager's Remarks About Nationality
- Credit Card Charged Again Within Days Despite Prepaid First and Last Month
- Fifty-One Training Sessions Charged to Frozen Account While Member Was Away
- Overpriced Sessions, Uncertified Trainers and Trainers Paid $6 Per Session
- Missed Trainer Appointments Twice and No Callback Despite Promised Free Session
- Inexperienced Trainers, Cancelled Sessions, and Misspelled Name for a Year
- Six-Month Training Contract Wasted as Trainers Cancelled or Were Double Booked
- Five Cancellation Forms Sent, Only Three Processed and Charges Continued
- Trainers Late, Inappropriate Exercise Demands and Rude Remarks During Training
- Told Contract Went Month-to-Month, Then Charged $152.00 Without Refund
- Aggressive Solicitation, Inconsistent Pricing, and Broken Promises at New Gym
- Could Not Cancel Within 7 Days, Corporate Never Returned Three Messages
- Friend of Former Trainer Alleges Uncertified Trainers and Sales-Driven Management
- Four Trainers and Missed Sessions Under Six-Month Training Contract
- Promised Training Information Never Arrives, Runaround Over Email Addresses
- Trainers Repeatedly No-Show Despite $500 Monthly Payments, Cancellation Fee Demanded