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LA Fitness Reviews & Complaints
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REVIEWS & COMPLAINTS513on USAComplaints · none in last 3 yrs · latest 2013
WEBSITElafitness.com
HEADQUARTERSIrvine, CA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 513 historical complaints about LA Fitness, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Free Fitness Evaluation Led to Training Package Sold as Agreement
- Cancellation Needs Certified Mail and Two More Months of Billing
- Rude Staff, Freeze Fees and Extra Months Charged After Cancelling
- Lap Lane Taken by Aqua Classes, Mould and Management Problems
- Manager Rudely Demanded a Member Photo, So We Cancelled
- Freezing Account Costs a Month's Dues Plus Freeze Fee
- Billed for Both Training Packages After Upgrading, Refund Sought
- Told Initial Fee Was One Time Only, Charged Again Years Later
- Cancellation Requires Mailed Form and 30 Days Notice
- Complaints About Club Staff Went Unanswered by Corporate Office
- Contract Cancelled but Collection Company Claims Almost $2,000
- Trainers Logged Sessions I Never Had and Cancellation Refused
- Feces Found Inside Shower Soap Dispenser at Gym
- Charged for Months After Cancelling, Free Training Sessions Never Given
- Charged Extra for Gym Visits I Never Made and Overdraft Fees
- Cancellation Takes 30 Days and Dues Billed Until August
- Held at Front Desk for Sales Pitch Then Insulted at Second Club
- Dirty Club, Untrained Personal Trainers and Hard-to-Cancel Membership
- Told I Could Cancel Training Any Time, Then Charged 50% Fee
- Cancellation Only Possible by Certified Mail, Extra Month Charged