I needed to freeze my and my girlfreind's account for one month to put money toward my dog's hospital bills and upcoming MRI and tests. To freeze the accts they charged me $37 for that month for each acct and a freeze fee of $25 for each act. They also want a 30 day notice on freezing it. It reactivates itself automatically and starts billing you after 90 days, because the freeze is only available for 3 months...
So, it will cost me $125 and take 60 days to freeze the accts. Who would bother freezing an acct when you save hardly any money, and, by the time it freezez and stops billing you, it starts billing you soon after anyway...
What a scam!!! Customer service at LA fitness is well versed on this and will simply tell you "sorry, that's all I can do... Is there anything else I can help you with at this time?" the word "help" should not come out of there mouths... They no nothing about actually helping a customer.
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