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Kroger Reviews & Complaints
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REVIEWS & COMPLAINTS136on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-576-4377Customer service 1-800-KRO-GERS
WEBSITEkroger.com
HEADQUARTERSCincinnati, OH
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 136 historical complaints about Kroger, published between 1999 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Vitamin Return Almost Refused and Grudging Refund Treatment
- Paid Items Left at Checkout Returned to Stock, Never Delivered
- Advertised Sale Price Misleading and Normal Price Tags Replaced
- Repeatedly Charged More Than Advertised Price at Conroe Store
- Moldy Food Sold Three Times, Only Five Dollar Offer
- Fell in Store and Treated Rudely, No Accident Report Followed
- Bounced Check Fees Escalated Without Receiving Any Warning Letters
- Unpaid Wages for Two Months and Rude Managers on Phone
- Misled About Medical Benefits, Harassment and Missing Final Check
- Unclaimed Reward Certificates After Pet and Wine Programs Ended
- Oral Swab Drug Test Marked Failed, Employee Taken Off Schedule
- Sale Items Charged at Regular Price and Misleading Sale Tags
- Pet and Wine Reward Certificates Never Honored, Totals Reset to Zero
- Advertised $4 Generic Medication List Not Honored at Pharmacy
- Fuel Discount Not Applied and Customer Service Callbacks Mishandled
- Pre-Made Decorated Cakes Made Under Unsanitary Conditions, Employee Says
- Product Request Ignored After Months of Follow-Ups
- Constant Compressor Noise From Store Behind Our Home
- Damaged Money Order Refused Replacement at Collierville Kroger
- Store Repeatedly Overcharges Discounted Items at Checkout