Food 4 less grocery store affiliated with Ralphs and Kroger has sold moldy and bad food food product three times in the last Month, Milks, Jelly and Bread.
At todays prices and cost of living it is too much.
We should not be expected to spend our time and gas going back and forth to exchange the products.
I called the customer service to complain she offered me $5.00 for my troubles. I said to her she should keep the money because $5.00 is in insult considering the cost of gas and food prices today. She than had her supervisor get on the phone and she upped the 5.00 to 10 dollars as though it was enough to resolve the problem and appease me with 10.00.
At todays cost of living, time and gas is expensive and it shouldn't be the customer who has to pay for their mistakes and bad customer services.
No one goes to stores to buy bad food. When we as customer's go shopping we expect the food to be fresh and last us at least until finished.
It is a shameful act by these stores to insult customers this way by offering them 5.00 coupons. They made 66 billion dollars last year and they want to offer me 5.00 for my troubles and satisfaction. Shame on them and the CEO.
The least they could have offered was 25.00 for the trouble I went through. Shame on the CEO Mr. Dave Dillon of Kroger Corporations.
Dron
Downey, California
U.S.A.
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