JustAnswer Reviews & Complaints

Reviews & Complaints on USAComplaints

295 complaints on USAComplaints, including 3 published in the last three years.

• Medical answer-givers appear to be foreign doctors without US licensesPublished Oct 22, 2009 · Historical consumer allegation
• Paid $13 for car answer and 100 percent satisfaction was not honoredPublished Aug 7, 2009 · Historical consumer allegation
• Physician question looked free but it is a paid servicePublished Aug 1, 2009 · Historical consumer allegation
• Former expert says experts only keep 25 percent of each answerPublished Jul 24, 2009 · Historical consumer allegation
• Paid $9 in 2008 and never got answer or promised refundPublished Jul 2, 2009 · Historical consumer allegation
• Site asked what an electrical answer was worth before giving anyPublished Jun 18, 2009 · Historical consumer allegation
• Card charged though answers were unsatisfactory and question timed outPublished Jun 18, 2009 · Historical consumer allegation
• Debited $30 after lawyer said no additional charge would applyPublished Jun 8, 2009 · Historical consumer allegation
• Promised live chat with an expert but only got next-day emailPublished Jun 4, 2009 · Historical consumer allegation
• Charged for unanswered question causing $36 in overdraft feesPublished Jun 3, 2009 · Historical consumer allegation
• Experts rarely answer and answers are reused and not lockedPublished May 13, 2009 · Historical consumer allegation
• Charged $15 but received no answers about my TV problemPublished May 3, 2009 · Historical consumer allegation
• Charged twice on credit card for a $9 medical opinionPublished Apr 29, 2009 · Historical consumer allegation
• Payment required before access and no way to delete accountPublished Feb 17, 2009 · Historical consumer allegation
• Charged two payments of $15 instead of onePublished Feb 14, 2009 · Historical consumer allegation
• Paid $15 for incomplete answer recommending costly diagnostic toolPublished Feb 3, 2009 · Historical consumer allegation
• Experts keep a small share and go unpaid when clients refusePublished Jan 30, 2009 · Historical consumer allegation
• Experts not paid when customers let answered questions time outPublished Jan 20, 2009 · Historical consumer allegation
• Paid $40 and answer page became inactive after giving card infoPublished Jan 15, 2009 · Historical consumer allegation
• Double charged for one question and refund promised but never receivedPublished Jan 11, 2009 · Historical consumer allegation