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JustAnswer Reviews & Complaints
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REVIEWS & COMPLAINTS295on USAComplaints · 3 in last 3 yrs
PHONE1-800-300-8955Customer Care
WEBSITEjustanswer.com
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
295 complaints on USAComplaints, including 3 published in the last three years.
- Expert could not answer car question yet card was still charged
- Debited $27 though I never selected accept on any answer
- Card info entered then $45 held as deposit without any question
- Charged $15 monthly for a subscription I never signed up for
- Received only another question and card was charged anyway
- Charged again though told it was a one time charge
- Paid $30 for instant response but was told to wait for email
- Recurring $18 monthly charge appeared after one agreed payment
- Charged $35 twice on 8 5 11 without authorization
- Charged $39 for percolator question with no solution after 27 hours
- Charged $18 though advertisement said no charge if not satisfied
- Waited over 30 minutes for a vet answer and card was charged
- Charged within moments though site says no charge unless satisfied
- Card charged $65 though answer was promised within five minutes
- Card charged though I never clicked accept after driver help
- Refund approved by email but never received after $28 charge
- Requested refund five times for poor answer with no response
- Cannot find way to cancel and account charged every month
- Credit card billed twice for $48.00 each
- Satisfaction guarantee not honored and no way to get money back